Integration, Doctolib
Nidus integration with Doctolib
Patients book their appointments on Doctolib, and the clinic works with its EMR and its CRM. Nidus keeps appointments and patient records aligned between the three, in both directions.
read and write, kept in sync both ways
Doctolib
Patient & scheduling
Doctolib is an online booking and patient-scheduling platform used in several European countries. Nidus synchronises its appointments and patients with the EMR and the CRM, so an online booking reaches the clinic's systems without manual entry.
Appointments in both directions
Bookings reach the EMR and the CRM, and changes made at the clinic return to Doctolib.
Patient matching
The same person is identified across Doctolib, the EMR and the CRM.
No manual re-entry
Online bookings are not typed again at the front desk.
Reminders and follow-ups
Booking events trigger reminders and follow-up tasks.
Workflows
Workflows on Doctolib data
Booking to the EMR
A new Doctolib appointment creates or updates the patient record in the EMR.
New patient to the CRM
Patients who book for the first time are created in the CRM.
Missed-appointment follow-up
A missed appointment opens a follow-up task with an owner.
Next-step reminders
A reminder is sent when the patient has a next step to schedule.
Doctolib in the shared data model
Every connector feeds the same fertility data model, so Doctolib data is consistent with the other systems in use and available for analytics and workflows.
See Nidus in operation
Book a full demo of the platform: the data model, the cockpit, the workflows and the integration process.